Financial institutions can help small and medium-sized businesses (SMBs) optimize for today’s environment by offering merchant services solutions that provide both omnichannel and integrated payments options.
The payments industry had to quickly adapt to new trends over the last year. Financial institutions that were slow to respond found themselves losing share in a highly competitive market.If this is the ‘new normal’ everyone’s talking about, is your financial institution doing everything in its power to ensure it is prepared to thrive?
Given the changing environment, how can financial institutions navigate cybersecurity in the “new normal” landscape with an effective and comprehensive security plan to protect their own data and cardmembers’ data?
Online Security and the Debit-Credit Divide, a PYMNTS and Elan collaboration, examines how the pandemic is impacting the ways consumers shop and pay, with a special focus on their use of and attitudes toward debit and credit cards. The report is based on a wide-ranging survey of 2,466 U.S. consumers.
Implementing strong fintech solutions is an important growth strategy for community banks. Read this whitepaper, a collaboration between Elan Advisory Services and Elavon Merchant Services, to learn more.
Financial institutions running credit card programs must recognize the imperative of offering a slick and secure mobile application to attract and retain cardmembers.
Behavioral shifts propelled by a concerted effort to flatten the curve have impacted almost every aspect of daily life, including how people pay and how they receive payments. Learn more about how the payments industry is transforming and the three primary areas that financial institutions should keep an eye on in the near and longer-term.
This report surveyed over 2,000 U.S. credit card holders. It examines how consumers request assistance to deal with credit card issues as well as how financial institutions address them. This report and survey was conducted in partnership with PYMNTS.com.
Gone are the days when the point-of-sale (POS) was simply a tool to record sales transactions. Recent developments have enabled numerous options for technology at the terminal, including contactless payments, mobile terminals, and more.
As a financial institution wanting to offer your business customers a robust merchant services program, these top five technologies at the terminal will satisfy both merchants and consumers.
Gen Z is different than any generation before them. This fast-growing consumer population expects fast service, fast results, and overwhelmingly prefer cashless payments. Because they are graduating college and entering the workforce, now is the ideal time to attract them as life-long cardmembers. Are you ready for Gen Z?
This report surveyed nearly 2,000 U.S. consumers across a range of demographic groups to better understand their use of and attitudes toward mobile credit card apps, and the features they consider most compelling. This report and survey was conducted in partnership with PYMNTS.com.
The recent M&A activity in today’s market presents an ideal opportunity for financial institutions to pause and reconsider one of their most critical payments-related offerings: their current credit card program. Financial institutions who take the time to weigh the pros and cons of different operating models may find that an outsourced program best fits their needs.
Deposit levels have declined throughout much of the financial industry leaving many banks and credit unions fighting for every dollar. Could a merchant services program designed to capture commercial deposits help you rise above the fray?
The purchasing process in the financial service industry has been transformed by digital channels. Given the digital nature of today's purchasing journey, how can credit unions and banks stay at the forefront of consumers' minds as they make buying decisions?
The nature of payments is evolving rapidly to include mobile apps, wearables, and invisible payments. Is your financial institution ready to embrace the world of frictionless payments?
Millennials (ages 18-34) are now graduating from college, starting careers and families, purchasing homes, and making financial decisions that will set the tone for the rest of their lives. What steps can financial institutions take to foster financial relationships with millennials that will last a lifetime?
Cybersecurity is a top concern for the financial services industry. How can financial institutions address evolving cyber threats —on their own and with a trusted partner?