Engaging Your Cardmembers with a Slick and Secure Credit Card Mobile Application

48% of consumers have increased mobile banking usage as of August 2020.* Financial institutions running credit card programs must recognize the imperative of offering a slick and secure mobile application to attract and retain cardmembers.


These four pillars must be the focus of a credit card mobile application to meet cardmember expectations:

• Security & fraud prevention

• Transaction insights

• Seamless DIY service

• Customized engagement


Is your financial institution’s credit card mobile app effective enough to satisfy your cardmembers?

*J.D. Power, 2020


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